Text Message Fraud Alert!
First Chatham Bank has been made aware that customers and non-customers are receiving text messages verifying account information. Please note that First Chatham Bank and its subsidiaries will never send text messages verifying account activity or alerting customers of fraudulent activity. This is a phishing scam. Please DO NOT respond to these text messages.
Credit/Debit Card Fraud Alert!
As a result of the recent increase in credit/debit card fraud in Mexico, all FCB, FEB, RHB and FGB cardholder transactions will be declined. We apologize for this inconvenience.
As a result of the recent increase in credit/debit card fraud in Singapore and China, all FCB, FEB, RHB, and FGB cardholder internet transactions will be declined. We apologize for this inconvenience.
E-Mail Fraud Alert!
Richmond Hill Bank has become aware of fraudulent e-mails designed to mislead customers into providing their personal account information through fraudulent websites.
Please note that the Richmond Hill Bank will never request any personal information such as user names, passwords, access codes pin numbers, or account numbers via e-mail.
If you receive an e-mail regarding your Richmond Hill Bank account that appears to have been sent from Richmond Hill Bank, please do not reply, do NOT click on any links, or change the e-mail in any way.
If you have already responded to one of these e-mails and have divulged personal information or if you suspect fraudulent activity related to your account, please contact a branch of Richmond Hill Bank at the numbers listed on our homepage. Thank you.
DON’T BE A VICTIM!
Please Read this Important Alert.
Richmond Hill Bank’s web page should never be accessed from a link provided by a third party. It should only be accessed by typing the Web site name or address in the Web browser or by using a “book mark” that directs the Web browser to Richmond Hill Bank's website. A financial institution should not, and Richmond Hill Bank will not, send email messages to you that request confidential information such as account numbers, passwords, PIN numbers, social security numbers, date of birth, etc. Never respond to any such request, no matter how authentic it looks, and report such an incident to the bank.
To read more about Internet and E Mail related fraudulent schemes, please refer to the following websites provided by the Federal Trade Commission (FTC):
http://www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm. - “How Not to Get Hooked by the “Phishing Scam” and
http://www.ftc.gov/bcp/conline/pubs/credit/idtheft.htm - “ID Theft: When Bad Things Happen to Your Good Name”
Fake Check Scam – In a nutshell, if anyone you don’t know tries to pay you for something by check and wants you to wire money back, or wants to send you a check and asks that you to wire funds back, it is a SCAM! There is no legitimate reason for someone who is giving you money to ask you to wire it back.
Please go http://www.nclnet.org/pressroom/fakechecks.htm (set up by the National Consumers League and the American Bankers Association) for information regarding this very common fraud scheme.
